Counter-Strike 2 Prime Status is a one-time account upgrade for CS2 that unlocks exclusive features and a premium matchmaking pool for serious players. It was introduced to keep matches fair in the free-to-play era by separating those who invest in their account from throwaway accounts often used by cheaters or smurfs.
Forgetting your bank or email password is common, and Counter-Strike 2 (CS2) players, including top-tier players, are no exception. I experienced a frustrating incident in early 2019 when I lost access to my FACEIT account while playing Counter-Strike: Global Offensive (CS:GO). It was extremely difficult to recover terminated FACEIT accounts back then.